Psychological stress in food retailing
1. Objectives and approach
The project “Psychological stress in food retailing” pursues five main objectives:
adaption of the instrument to a food retailing company
evaluation of psychological stress at different workplaces using an objective approach by a trained team
evaluation of psychological stress at different workplaces using a subjective approach by interviewing employees
deduction of recommendations for health-promoting actions in workshops – based on the results of the stress analyses – to reduce psychological stress at the workplace
handover of the adapted tool for further implementation
Psychological stress is assessed with an instrument comprising an objective analysis approach (Michel, Sonntag, & Menzel, 2009). The instrument is characterized by two important elements:
objectivity of the approach and the consent evaluation by a trained team consisting of representatives of different departments (e.g. occupational medicine, occupational safety, work council) and an industrial psychologist of Heidelberg University (during the project only)
description of critical combinations of different dimensions of psychological stress.
The instrument is built upon an approved academic model, the job demands-control model by Karasek (1979). Moreover, the instrument is characterized by its practical conception that allows for a cross-sector application after its adaption to the specific company’s context. To date the instrument proved its worth in the steel processing industry, the automobile industry, the service industry and the pharmaceutical industry.
2. Further references
Michel, A., Noefer, K., & Sonntag, Kh. (2011). Erfassung psychischer Belastungen: Subjektive und objektive Analysezugänge am Beispiel von Verladetätigkeiten im Logistikbereichs eines internationalen Airports. Zeitschrift für Arbeitswissenschaft, 3.
Michel, A., Sonntag, Kh., & Menzel, L. (2009). Instrument zur Analyse von psychischen Belastungen am Arbeitsplatz – Beanspruchung erkennen, Fehlbelastung vermeiden. Personalführung, 7, 40-47.
3. Project management
4. Project implementation
10/2014 - 03/2015